Google Log In Problems

This site is best viewed in a modern browser with JavaScript enabled.

skang

Hi, our Google login was just set up and has been working fine for a while now, however it just startedsaying incorrect username and password. nothing has changed on either side

francoisjacquet

Hello skang

skang nothing has changed on either side

Does that mean you didn't update RosarioSIS or the Google Social Login plugin in the meantime?

skang

francoisjacquet No updates

francoisjacquet

Does that also mean the user or student still has the Gmail email address tied to its account?
Did you check that?

Does the error message appear on the RosarioSIS login screen?

Do you have the error for every user/student?

skang

francoisjacquet It happens on the log in screen and doesnt work for any user

francoisjacquet

You can get this error if you try to login with users who have no password set.

Apart from that, I have no idea what could cause this...

I have just tried the plugin and it works.

You can try to reproduce this on this demo (username and password is administrator).

You can also purchase email support at https://www.rosariosis.org/services/ if you need me to take a closer look at your issue.